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Privacy Policy

Thank you for your interest in our company. We take data protection seriously.

You can generally use our website without providing any personal data. However, if a person wishes to use services via our website, processing of personal data may become necessary. If processing of personal data is required and there is no legal basis for such processing, we always obtain the consent of the data subject.

The processing of personal data (e.g., name, address, email address, or telephone number) is always in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection regulations.

This privacy policy informs the public about the type, scope, and purpose of the data we collect, use, and process. It also informs data subjects of their rights.

As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed via this website. However, data transmissions over the internet can generally have security gaps. Thus, a 100% protection cannot be guaranteed. For this reason, data subjects can also transmit personal data to us via alternative means, such as by telephone.

 

Definitions


This privacy policy is based on the terms used by the European legislator when adopting the GDPR (Article 4 GDPR). To ensure easy readability and understanding, we explain the key terminology used. These include:

• “Personal data” – any information relating to an identified or identifiable natural person.
• “Data subject” – any identified or identifiable natural person whose personal data is processed.
• “Processing” – any operation performed on personal data, such as collection, recording, organization, storage, use, deletion, etc.
• “Restriction of processing” – the marking of stored personal data with the aim of limiting its future processing.
• “Profiling” – automated processing to evaluate personal aspects.
• “Controller” – the person or entity that determines the purposes and means of processing.
• “Recipient” – a person or entity to whom data is disclosed.
• “Third party” – any party other than the data subject, controller, processor, or authorized person.
• “Consent” – any freely given, specific, informed, and unambiguous indication of the data subject’s wishes.

 

Name and Contact of the Controller


Controller: Ms. Tatiana Markovičová
Address: Dlhá Ul. 359/84 945 04 Komárno, Slovensko
Phone: +421XXXXXXX 
Email: info@infiniteoak.com

Our website uses SSL/TLS encryption for security. You can recognize an encrypted connection by the padlock symbol and "https://" in your browser’s address bar.

 

Due to the length and complexity of the original text, this document includes the introduction, definitions, and contact section. The full translation, including cookie policy, contact forms, e-commerce transactions, newsletter processing, and third-party disclosures, will be continued in the next file or section.

 

 

Collection and Storage of Personal Data and Type and Purpose of Their Use


When visiting the website

You can generally use our website without disclosing your identity. When you access our website, information is automatically sent by the browser on your device to our server. This information is temporarily stored in a log file. The following information is collected without your intervention and stored until it is automatically deleted:

• IP address of the requesting computer, 
• Date and time of access, 
• Name and URL of the retrieved file, 
• Website from which access occurs (referrer URL), 
• Browser used and possibly your computer's operating system and the name of your access provider.

These data are processed for the following purposes: 
• Ensuring a smooth connection setup, 
• Ensuring convenient use of our website, 
• Evaluation of system security and stability, 
• Other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above. Under no circumstances do we use the collected data to draw conclusions about your person.

Cookies and analytics services are also used when visiting our website. Further details can be found in the relevant sections of this privacy policy.

 

Use of Our Contact Form


If you have questions of any kind, you can contact us using the form provided on our website. A valid email address is required so we can identify the sender and respond to the inquiry. Additional information can be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR based on your voluntarily given consent. The personal data collected will be automatically deleted after the request has been dealt with.

 

Ordering via Our Website


You can place orders on our website as a guest or as a registered customer. Registration allows for easier future orders using your email address and password.

We collect the following data when you place an order: 
• Salutation, first name, last name, 
• A valid email address, 
• Address, 
• Telephone number.

These data are collected to: 
• Identify you as our customer, 
• Process, fulfill, and complete your order, 
• Correspond with you, 
• Invoice you, 
• Handle potential liability claims, 
• Ensure website technical administration, 
• Manage customer data.

Processing of data is necessary for the performance of a contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

The collected data will be stored until the statutory retention period expires and then deleted, unless further storage is required under Art. 6 para. 1 sentence 1 lit. c GDPR or you have consented to extended storage per Art. 6 para. 1 sentence 1 lit. a GDPR.

 

Comment Function


If you leave a comment on our website, the content of your comment, your chosen username, and the time of posting will be stored and published. Additionally, your IP address is logged for security and in case of legal violations.

This data is processed based on Art. 6 para. 1 lit. b and f GDPR. We reserve the right to delete unlawful comments. If you subscribe to follow-up comments, we use the double opt-in procedure and Art. 6 para. 1 lit. a GDPR as the legal basis.

 

Email Newsletter


If you subscribe to our newsletter, we require only your email address. Additional optional information is used for personalization. We use the double opt-in method to confirm your subscription, as per Art. 6 para. 1 lit. a GDPR.

Your IP address and the date/time of your subscription are stored to prevent abuse. You can unsubscribe at any time using the link provided in the newsletter. Upon unsubscription, your email address will be deleted unless you have consented to further use.

 

Newsletter Delivery via MailChimp


We use MailChimp (The Rocket Science Group, LLC) to send our newsletters. Data is transferred based on Art. 6 para. 1 lit. f GDPR. MailChimp stores your data on servers in the USA and uses tracking pixels (web beacons) for statistical analysis.

You may opt out of data analysis by unsubscribing from the newsletter. MailChimp is Privacy Shield certified. For more information: https://mailchimp.com/legal/privacy/

 

Disclosure of Data to Third Parties


Your personal data is only shared with third parties necessary for order fulfillment and payment processing (e.g., logistics partners, banks), based on Art. 6 para. 1 sentence 1 lit. b GDPR.

Email addresses or phone numbers may be passed to shipping providers (e.g., DHL, DPD) if you consent to this under Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time.

For payments via PayPal, data is transmitted to PayPal (Europe) S.à r.l. under Art. 6 para. 1 lit. b and f GDPR. PayPal may perform credit checks. For more information: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

 

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